The Lubbock Allstar team is made up of family members, employees who have been with Lubbock Allstar and previously with Racer Truck Wash, and employees who have joined the business since 2015.
Frank Mendoza, who has been in the truck wash and oil change business for more than 36 years was managing the Avenue A location when Mike purchased it in 2015 and he continues to manage the Avenue A location. The oil change technicians at Avenue A, Miquel Moreno, Francisco Zabala, and Pasqual Carmona have been at Avenue A for a cumulative total of more than 100 years. The value of their years of experience and loyalty unmatched in the industry.
Kim Jordan, Mike’s sister-in-law, joined the business in 2017 as the office manager, and Royce, his brother-in-law joined in 2018. Royce currently manages the I-27 location. Kim and Royce and Frank not only manage the day-to-day business of Lubbock Allstar, they know the names and sometimes families of the drivers who come through Lubbock Allstar’s doors.
Jax Pounds is the Food Grade Tanker wash-out supervisor, serves on the Food Safety and Quality Management Team, and is HACCP trained. Maurilio Luna Ramerez is the Chemical Bay wash-out supervisor and is also HACCP trained. Santos Perez is the supervisor of the exterior wash bay. In addition, Jax, Murillio and Santos assist Royce with training new employees. Matt Flores is in charge of the tote warehouse.
In 2023, Criss retired from practicing law and she currently assists Mike as needed. Her legal background has proved helpful in advancing Mike’s goals to comply with laws and regulations applicable to businesses generally, and the truck and tanker wash-out industry specifically, and to maintain the highest level of safety protocols at Lubbock Allstar.
Mike and Criss value every member of the Lubbock Allstar team. They believe each individual’s improvement and pride in themselves and his or her respective job is a key factor in giving Lubbock Allstar customers the service they deserve and expect. They provide employees with the best equipment in the industry and regular training in procedures applicable to their jobs as well as safety protocols. They, and the Lubbock Allstar team are constantly looking for ways to improve the service at Lubbock Allstar Truck Wash & Lube.
Plans to build additional wash bays by the end of 2025 are in the initial stages.